Professional Course Of Sales Skills And Customer Care
26 students
Last updated 09/2022
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OBJECTIVES AFTER THE COURSE:
- Strong knowledge of sales skills, problem-solving skills, sales closing skills.
- Firmly grasp and practice effective use of skills to capture customer psychology.
- Master the methods and processes of selecting, building and developing agent systems.
- Understand how to set up and operate sales on the e-commerce floor.
THE DIFFERENCE OF THE TRAINING PROGRAM IN THE COURSE « PROFESSIONAL CUSTOMER AND SALES SKILLS »
- Standardize, update KNOWLEDGE and approach the LATEST METHOD in sales, professional customer service.
- Provide SAMPLES , accompanying TOOLs with high applicability to support students in the actual working process based on professional SALES THINKING .
- LEARNING THROUGH EXPERIENCE is based on the actual sales journey provided by the Enterprise itself, directly serving to help students learn to apply there.
PARTICIPANTS:
- Officials and employees working in the field of sales want to improve their skills and professionalism.
- Sales specialist in charge of distributors, Sales Supervisors, Regional/Regional/Regional Sales Managers.
- Directors, business owners have, are, and are expected to do business on e-commerce platforms.
- All subjects who want to study and do positions related to sales staff, market development staff, project managers…
Course Features
- Lectures 0
- Quizzes 0
- Duration 35 hours
- Skill level Tous niveaux
- Language English
- Students 26
- Assessments Yes
There are no items in the curriculum yet.
Michèle ÉKUÉ AHOUADI est Consultante internationale d’origine béninoise, inscrite au Tableau de l'Ordre Mondial des Experts Internationaux, N° 2561
Qualiticienne (quadruple certifiée IRCA, ISO 9001, 14001, 45001 & 22000)
Formatrice certifiée en leadership et intelligence émotionnelle
Experte en Développement Durable,
Docteur en Sciences de Management,
Promotrice de l’ONG REFEMM (Résilience et durabilité des femmes face aux défis climatiques)
CEO, depuis 2020 du Cabinet CEQUAF
Elle préside depuis Septembre 2025, l’Association des Experts Internationaux OMEI BÉNIN 🇧🇯

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Duration 10 semaines
26 students
Skill level Tous niveaux
0 lesson
0 quiz
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